CH Therapies Sales Terms & Conditions

CH Therapies Terms & Conditions, Refund Policy and Waiver Policy

CH Therapies website is owned and operated by CH Therapies which is registered to Balance Studios, Bridge Street Mill, Bridge Street, Witney, Oxon, OX28 1YH.

These terms and conditions include general terms and conditions for use of this site and relating to the services provided by CH Therapies on the site and in our clinic.

The use of the site, and any purchase of any products or services on this site or in the clinic will be subject to these terms and conditions. You now hereby agree to these terms and conditions.

Terms and Conditions

All appointments must be prepaid and all clients agree to our 24hour notice policy when cancelling and/or rescheduling. If you are booked in for an appointment but you miss it or decided to cancel with less than 24hours notice, you will be charged in full for it.

Appointments are always subject to availability. CH Therapies will always do our best to accommodate you for a chosen appointment time.

A 30 minute appointment will last for the duration of 30 minutes. This is the same for a 60 minute appointment time and so forth. During your chosen appointment time a consultation, testing and any subsequent treatment will be done within the chosen appointment time as well as any follow up times agreed.

Please arrive on time for your allocated appointment time so that your time can be maximised.

Bookings are made online or via your therapist.

Please get in touch with your therapist directly on the details provided (email, telephone, online or in person)
All block booking sessions are valid for 6months from the date of purchase.


CH Therapies warrants that all the Products and Services that are supplied are done so with reasonable skill and care.

Refunds and Cancellations; Statutory Rights

Appointment sessions are sold in single sessions or packs of 6 or any other combinations CH Therapies may introduce from time to time. The client may not transfer sessions to any other person or permit them to be used under anyone other than the client they were originally intended for. Any transfer, disposal or reassignment may only be done at the sole discretion of the business owner of CH Therapies.

Appointment fees may be increased by CH Therapies at any time. The business owner shall give the clients no less than 14 days’ notice prior to any such fee increases.

If the client wishes to cancel any booked appointments they must do so with 24hours notice in person or by telephone. In any other case, the appointment will be charged (and deducted from the clients appointment packs).

These terms and conditions do not affect your statutory rights as a consumer. Refunds in relation to any products or services brought may only be credited back to the client via the credit or debit card originally used to make the initial purchase.

An administration fee of £20.00 is applicable.

Pricing and availability information displayed on CH Therapies website or in the clinic is subject to change by CH Therapies without notice.

CH Therapies may decide to change these terms and conditions without any notice and from time to time. By browsing this site you are accepting the current terms and conditions. It is your responsibility to check these terms and conditions each time you revisit the website.


In these Terms and Conditions, the following definitions apply; “Products” mean any products that are offered for sale on CH Therapies site or in the clinic. “Site” means” URL or web site. “Services” means any information or services provided and/or ordered by CH Therapies through the clinic or via the website. Services included any electronic information supplied to you by CH Therapies. Cancellation rights will apply accordingly.

These Terms and Conditions shall be interpreted and governed in accordance with English Law, and you consent to the non-exclusive jurisdiction of the English courts.

All enquires and any complaints please email

NETBANX By Optimal Payments
Head Office:

CH Therapies, Balance Studios, Bridge Street Mill, Bridge Street, Witney, Oxfordshire, OX28 1YH.